This article guides you through setting up direct bank debit as a payment method.
1⃣ Sign in to your INVIDIA portal account at https://portal.invidia.com.au using your email address and password.
⚠ Note: Your INVIDIA portal account password is different from your service passwords for cPanel hosting, Microsoft 365, and other services.
2⃣ Once you're logged in, click on the "INVOICES" tile to view unpaid invoices.
3⃣ Click the “Unpaid” button next to the invoice you need to pay.
4⃣ Click “Setup Mandate for Payment” to be redirected to the GoCardless page, where you can securely enter your bank details. Ensure “Direct Bank Debit” is selected in the Payment Method dropdown.
5⃣ Review the pre-filled information for accuracy, update if necessary, and then click “Continue”.
6⃣ Enter your Account Holder Name, BSB Number, and Account Number. Then, click “Continue”.
7⃣ Verify that all details are correct, then click “Set up this Direct Debit Request” to finalise and approve the new DDR request.
⚠ Note: You can switch back to the credit card payment method anytime by navigating to the “Payment Methods” section in your account menu.
